13 Aug TWT Delhi NCR 2nd Regional Conference (September 13, 2025)
Welcome
Tech Writer’s Tribe invites all tech writers from Delhi and nearby areas to attend the second offline conference of Technical Writers in Delhi NCR.
Offline Conference by Tech Writer’s Tribe
This is our 22nd conference for technical writers in India and second conference in NCR.
First conference in NCR: Nov 12, 2022
Conferences by Tech Writer’s Tribe:
- 6 – Bengaluru
- 5 – Pune
- 3 – Hyderabad, Chennai
- 2 – Ahmedabad
- 1 – Thiruvananthapuram, NCR
Technical Writers from Delhi NCR are invited to join. The conference offers an opportunity to learn, make connections, and discuss technical writing as a career.
This event welcomes individuals who fit into the following categories:
- Technical writers who need guidance from the experts or want to connect with others in their field.
- Managers who want to enhance their team’s performance by identifying areas of improvement.
- Individuals who enjoy keeping up with trends in technical writing.
- Companies who want to understand how to effectively use technical documentation to enhance their product.
- Freshers/Professionals from other fields who are considering technical writing as a career and would like to meet with professionals in this field.
Free Registration for:
- Tech Writers of Host Company
- TWT Annual Members
- Speakers
Fee:
- UPI Payment
- Individual: INR 500
- Group of 3 or more: INR 450 per person
- By Payment Gateway (Card/NetBanking)
- Individual: INR 525
- Group of 3 or more: INR 475 per person
- The Date: September 13, 2025
- Duration: 9.30 AM – 5.00 PM IST
- Location: Giesecke+Devrient India Private Limited
- View on Map
- Nearest Metro: Millennium City Centre (10 km from office). Auto and cabs are easily available from the metro.
Venue
Giesecke + Devrient India Private Limited, Plot no. 2, EHTP, Sector 34, Gurugram 122001, Haryana
Giesecke+Devrient India Private Limited, Plot no. 2, EHTP, Sector 34, Gurugram 122001, Haryana
The Schedule
Key Note
The Speaker: Jagriti Goswami
Current Role: Manager – Technical Documentation | G+D
Jagriti Goswami is a strategic documentation leader and knowledge integrator with over 18 years of experience in shaping how complex engineering systems are understood, serviced, and sustained.
At Giesecke+Devrient, she leads the transformation of technical content into scalable knowledge solutions aligning engineering, service, and support through intelligent content design, metadata strategy, and smart delivery. Her team plays a pivotal role in bridging cross-functional gaps across R&D, QA, Supply Chain and Service acting as the “missing piece” that connects siloed expertise into a unified, usable experience.
Jagriti is an advocate for structured content standards like iiRDS and is passionate about enabling Knowledge Intelligence at scale turning documentation from an afterthought into a strategic growth lever. Her leadership style blends empathy, system thinking, and a deep belief that the right information, at the right time, changes everything.
The Experts and their Sessions
The Presenter: Devjyoti Moitra
Current Role: Senior Technical Writer | G+D
Connect on LinkedIn
The Topic
Piece by Piece – From Gap to Growth
About the Session
This session explores how technical documentation teams can evolve from gap-fillers to growth enablers by building Knowledge Intelligence, the ability to structure, scale, and deliver the right information to the right people at the right time.
Drawing from real-world experience in supporting highly engineered systems like banknote processing machines, we’ll explore how to bridge cross-functional silos (R&D, Firmware, QA, Service, Supply Chain) using:
- Strategy: A shift from reactive documentation to upstream integration and planning
- Standards: Leveraging frameworks like iiRDS to future-proof content and enable interoperability
- Smart Delivery: Using metadata and taxonomy to enable modular reuse, contextualization, and on-demand access
We will also touch base on our Digital Knowledge transformation journey, including few short demos.
Attendees will gain actionable insights into how intelligent documentation practices can enhance service agility, product understanding, and customer experience.
Whether you’re a technical writer, knowledge leader, or a technology enthusiast, this talk will help you scale your impact and lead from the gaps.
About the Presenter
Devjyoti Moitra leverages his diverse experience in technical communication to produce and manage high quality technical documentation and technical training.
In his current position, he is responsible for creating solution-based documentation with a keen eye towards digital transformation.
He loves to work on innovations that drive the future of technical communication. Prominently known for making versatile product videos and infographics.
The Presenter: Chetan Shori
Current Role: Senior Technical Writer, Edifecs
Connect on LinkedIn
The Topic
Enhancing Help Centers with Interactive and Modern UI Using MadCap Flare
About the Session
This presentation explores how technical writers can elevate end-user and developer documentation using advanced features in MadCap Flare, coupled with CSS, HTML, and JavaScript. It’s tailored for writers who want to create engaging, intuitive, and modern online help experiences beyond static pages.
Key Highlights
- Implementing dark mode for better accessibility and reader comfort
- Creating tabbed content layouts for cleaner, categorized information
- Using tiles and pop-ups for visual engagement and UX clarity
- Styling code snippets with colors to aid developer readability
- Leveraging reusable content smartly for scalability and maintainability
- Tips for responsive and mobile-friendly help center designs
The session will also cover practical challenges and best practices from real-world implementation, offering attendees a chance to learn through case studies and live examples.
About the Presenter
As a Senior Technical Writer at Edifecs, I specialize in crafting clear, intuitive, and impactful documentation that supports the healthcare ecosystem. With over six years in technical writing and eight years in the IT industry, I help transform complex systems and workflows into user-friendly content that empowers healthcare professionals to deliver exceptional care.
My work spans across creating high-quality user guides, online help, API docs, release notes, and configuration manuals for cloud-based healthcare platforms. I’m passionate about designing modern help experiences using MadCap Flare, HTML/CSS/JavaScript, and responsive design principles. Whether it’s implementing dark mode, interactive tiles, or custom tabbed layouts, I aim to make content not just informative—but truly engaging.
The Experts and their Sessions
The Presenter: Amit Mahajan
Experienced Technical Writing Professional
Connect on LinkedIn
The Topic
From Words to Impact: The Journey of a Technical Writer
About the Session
Join the session for a compelling walkthrough of Amit Mahajan’s evolution as a technical and UX writing leader. Spanning industries like healthcare, finance, utilities, and tax tech, Amit shares how content can drive clarity, improve user experience, and enable business success.
This presentation highlights pivotal projects, leadership roles, and lessons learned, offering fellow tech writers practical insights on scaling content, navigating change, and creating real impact through documentation.
Key Highlights & Takeaways:
- How to build and scale high-performing documentation teams from the ground up
- Lessons from transitioning legacy documentation to structured XML/DITA systems
- The growing role of UX writing and content strategy in product development
- UX Writing and Technical Writing; What Where and How
- Tips for collaborating with cross-functional teams in Agile environments
- The value of proactive ownership, mentorship, and process leadership
- Real-world examples of content influencing product usability and customer satisfaction
- Why tech writers today must be adaptable, strategic, and user-focused
About the Presenter
Amit Mahajan is a seasoned content leader with over 22 years of experience in technical writing, UX writing, instructional design, and documentation strategy. He has worked across diverse domains including healthcare, finance, utilities, insurance, and tax automation, with a proven track record of building scalable documentation teams and transforming complex information into user-friendly content.
With previous experience of working as a Lead UX Writer at Avalara, Amit has led award-winning initiatives, driven UX content standards, and delivered impactful user experiences. Known for his cross-functional leadership, mentoring capabilities, and deep expertise in Agile and DITA, Amit continues to shape the way content supports product success and user empowerment.
The Presenter: Punit Shrivastava
Current Role: Director | Tech Writer’s Tribe
Connect on LinkedIn
The Topic
From Prompt to Publication: How AI is Reshaping the Technical Writing Workflow
About the Session
What’s your relation with AI? Friend or Foe?
Discover how AI is transforming technical writing from the very first prompt to final publication. This session explores practical workflows, prompt engineering tips, accuracy safeguards, and real-world case studies, equipping you with the skills to collaborate effectively with AI while preserving clarity, trust, and your unique professional value.
Key Takeaways
- AI’s Role in the New Writing Workflow
- AI for:
- Junior Technical Writers
- Experienced Technical Writers
- Documentation managers
- Safeguarding Against AI Hallucinations
- Ethics, Transparency, and Bias Awareness
- AI Beyond First Drafts
- The Future Skillset for Technical Writers
- AI and Growth of Technical Documentation Team
About the Presenter
Punit Shrivastava is the Founder and Director of Tech Writer’s Tribe LLP, leading efforts to empower and upskill technical communicators through education, mentorship, and strategic content leadership.
Previously, he served as Director of Technical Publications at OpsRamp, Manager of Documentation at Arcserve, and held senior writing or managerial roles at organizations including CA Technologies, Eclipsys, Tanla Solutions, and Sonata Software.
Punit’s career spans two decades across domains like software, healthcare, finance, and CRM, with deep expertise in API and software documentation, DITA/XML, agile workflows, and content strategy.
Panel Discussion
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