15 Sep AI and Technical Documentation
Technical Writing Summit 2025
Two days of insights, strategies, and collaboration for the global technical writing community.
Details:
 September 27–28, 2025 (10:00-13:00 IST)
 Online
About the Event
The Technical Writing Summit 2025 brings together leading voices in documentation, content design, and knowledge management. Across two days, you’ll gain actionable insights into the future of technical communication, learn from industry experts, and connect with peers through sessions, workshops, and a live panel discussion.
This conference is designed for technical writers, documentation managers, content strategists, and anyone passionate about making knowledge accessible.
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- Option 1- INR 300: Direct UPI payment to TWT ID: techwriters@icici
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Option 3: Pay INR 350 using card
Schedule
Day 1 – September 27, 2025
- 10:00 AM – Welcome and Introduction
Hosts: Rahul, Preetipanna and Yash - 10:15 AI-Driven Explainer Videos
Speaker: Surag Ramachandran - 11:00 AM – AI-Powered Documentation Workflows
Speaker: Poonam Gorade - 11:30 AM – Networking Break
- 11:35 AM – Docs and Videos, Faster with Zenious AI
Speaker: Sagar Garuda - 12:30 PM – Closing Reflection – Quiz and Resources
Hosted by the event team
Day 2 – September 28, 2025
- 10:00 AM – Welcome and Introduction
Hosts: Rahul, Preetipanna and Yash - 10:15 AI-Harnessing Custom AI Agents for Your Technical Writing Needs
Speaker: Gayatri R Nair - 11:00 AM – AI Tools in Technical Writing
Speaker: Punit Shrivastava - 11:30 AM – Networking Break
- 11:35 AM – Ethical challenges and considerations in AI for technical writers
Speaker: Suyog Ketkar - 12:05 PM – Panel Discussion
Multiple Doc Leaders Sharing Thoughts - 12:50 PM – Closing Reflection – Resources
Hosted by the event team
Meet the Speakers - Day 1
Speaker: Surag Ramachandran
Current Role: Director of Technical Documentation at Certes
Location: Bengaluru
Connect on LinkedIn
Topic: AI-Driven Explainer Videos
About the Session
In today’s visual-first world, documentation is no longer confined to static text. This session explores how AI-driven explainer videos can transform product onboarding, feature walkthroughs, and troubleshooting guides into engaging, cost-effective, and easily maintainable assets.
Drawing from real-world implementations, I will share how technical documentation teams can practically integrate both generative AI tools (Runway) and template-based platforms (Renderforest) into their workflows.
Attendees will gain insights into what worked well, the challenges faced, and the lessons learned—helping them evaluate whether AI video creation is the right fit for their own documentation strategies.
Key Highlights:
- Why AI-powered videos are becoming critical in technical documentation
- Choosing between generative AI vs. template-based tools
- Practical workflow: from script to AI-assisted video integration
- Real-world use cases in onboarding, training, and troubleshooting
- Benefits and limitations: speed, cost, accuracy, and quality
- Lessons learned and best practices for blending AI with human expertise
About the Speaker
Surag Ramachandran is the Director of Technical Documentation at Certes, with over two decades of experience leading global documentation teams and transforming how content supports business outcomes. He has consistently been at the forefront of adopting new technologies to enhance user experience, from implementing hybrid content models to integrating multimedia learning assets into documentation ecosystems.
In his recent work, Surag has been exploring the practical use of AI-driven video tools to enrich product documentation and training. By combining traditional script-driven workflows with platforms like Runway and Renderforest, he has delivered explainer videos for onboarding, troubleshooting, and eLearning, while balancing speed, cost-effectiveness, and technical accuracy.
Speaker: Poonam Gorade
Current Role: Sr. Technical Writer at Worldpay
Location: Pune
Connect on LinkedIn
Topic: AI-Powered Documentation Workflows
About the Session
From intelligent authoring assistants and automated content reuse to AI-driven localization and chatbot integration, the talk will showcase how technical writers can leverage AI to streamline processes and elevate content quality. Attendees will gain a clear understanding of the tools available, integration strategies, and the challenges to anticipate—including data governance, tool compatibility, and maintaining human oversight.
Designed for professionals seeking actionable guidance, this session will also highlight the evolving role of technical writers in an AI-augmented environment and provide a roadmap for adopting AI responsibly and effectively.
Key Takeaways
- Practical use cases of AI in documentation workflows
- Integration strategies and tool recommendations
- Challenges and ethical considerations
- Skills needed to thrive in an AI-enhanced role
About the Speaker
I’m a Senior Technical Writer at Worldpay with over 11 years of experience crafting clear, comprehensive documentation for complex financial technologies. My foundation in this field is rooted in my educational background, having completed my Bachelor of Engineering in Information Technology.
In my current role, I actively leverage AI tools to enhance my workflow, from generating initial drafts and outlines to streamlining content reviews and ensuring style guide compliance.
I am eager to learn from and share insights with other professionals on how we can effectively harness AI to create more efficient and user-centric technical documentation.
Speaker: Sagar Garuda
Current Role: Co-founder, Zenious
Location: Hyderabad
Connect on LinkedIn
Topic: Docs and Videos, Faster with Zenious AI
About the Session
Technical writers are being asked to do more than ever — creating detailed documentation while also producing videos, walkthroughs, and training assets.
In this session, we’ll showcase how Zenious helps you transform raw product walkthroughs into structured documentation, professional videos, and multilingual knowledge assets — all in minutes with AI.
You’ll see how Zenious AI-powered workflows save time, eliminate repetitive tasks, and bring consistency across both docs and videos, without compromising on quality.
Key Highlights:
- How to convert walkthrough videos into structured documentation (procedures, conceptual articles, troubleshooting guides, and blog posts).
- Accelerating technical writing workflows with AI-powered editing, translations, and reviews.
- Best practices for blending documentation and video to improve adoption and learning impact.
About the Speaker
Sagar Garuda is the Co-founder of Zenious, an AI-powered video and documentation platform that transforms raw screen recordings into professional multilingual product videos and structured knowledge assets. Prior to starting Zenious, Sagar led Customer Education teams at Darwinbox and Zenoti, where he built online academies, documentation practices, and learning content strategies from the ground up.
With over a decade of experience in technical writing, customer education, and product enablement, Sagar brings a practitioner’s perspective on how AI can accelerate the creation of both documentation and videos. In this session, he will share how Zenious helps technical writers go from walkthrough videos to structured documentation in minutes, cutting production cycles without compromising on clarity or quality.
Meet the Speakers - Day 2
Speaker: Gayatri R Nair
Current Role: Senior Manager, Technical Communications, Arcserve
Location: Chennai
Connect on LinkedIn
Topic: Harnessing Custom AI Agents for Your Technical Writing Needs
About the Session
GenAI is powerful, but not designed for the needs of technical writers. In this session, I will share how to turn these tools into custom AI assistants that understand your style guides, glossaries, and product content. The goal is to make documentation work easier, quicker, and more accurate.
In this session, I will show how to customize generative AI tools to address the real needs of technical writers. I will demonstrate practical methods to tailor these tools with industry-specific guidelines so they serve as reliable partners in documentation workflows. I will also present hands-on examples that demonstrate how custom AI agents support everyday documentation tasks.
Key Highlights:
- Show why standard AI tools fall short for technical writing
- Demonstrate how to customize GPT and AI agents with technical writing guidelines
- Present practical examples that prove customization improves AI assistance
- Recommend ways to balance human expertise with AI support
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About the Speaker
I am Gayatri R. Nair, Senior Manager of Technical Writing at Arcserve, with over 20 years of experience leading global documentation teams. I have driven strategies to ensure the translation of complex technical information into clear, easy-to-understand content for the users. My leadership style blends empathy with innovation, empowering teams to grow while delivering high-quality documentation that aligns with business goals.
I am also a keen learner of contemporary trends, especially the role of AI in transforming technical communication. I actively explore how GPT tools can be tailored to meet the practical needs of technical writers. With a passion for both learning and imparting knowledge, I aim to bridge strategy and practice, showing how custom AI agents can become reliable partners in everyday documentation work.
The Presenter:Â Punit Shrivastava
Current Role: Director | Tech Writer’s Tribe
Location: Hyderabad
Connect on LinkedIn
Topic: AI Tools in Technical Writing
About the Session
A session to learn about multiple tools that can help in your professional work.Â
Key Highlights:
- Research and Drafting tools
- Editing and Styling tools
- Documentation Tools
- Visuals and Diagram tools
- Get the AI RoadmapÂ
- Get a Cheat sheet
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About the Presenter
Punit Shrivastava is the Founder and Director of Tech Writer’s Tribe LLP, leading efforts to empower and upskill technical communicators through education, mentorship, and strategic content leadership.
Previously, he served as Director of Technical Publications at OpsRamp, Manager of Documentation at Arcserve, and held senior writing or managerial roles at organizations including CA Technologies, Eclipsys, Tanla Solutions, and Sonata Software.
Punit’s career spans two decades across domains like software, healthcare, finance, and CRM, with deep expertise in API and software documentation, DITA/XML, agile workflows, and content strategy.
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Speaker: Suyog Ketkar
Current Role: Content Designer at IBM
Location: Ahmedabad
Connect on LinkedIn
Topic: Ethical challenges and considerations in AI for technical writers
About the Session
Through this presentation, I wish to explore the ethical and compliance challenges of using AI in technical documentation. Through five real-world examples, I will highlight risks, such as data privacy violations, biased content, regulatory non-compliance, and over-reliance on automation.
Attendees will gain practical insights into how technical writers can mitigate these risks by adopting responsible AI practices, including prompt sanitization, bias audits, standards alignment, human oversight, and governance frameworks.
The session concludes with actionable takeaways that empower writers to use AI ethically and effectively in their everyday work.
About the Speaker
Suyog Ketkar is a Tekom-certified, award-winning technical writer. He can be found talking about books, sharing his knowledge, and sipping tea whenever he is at work. In his free time, though, he likes to read and write about his topics of interest and use fountain pens.
Panel Discussion
AI and Technical Writing: Let us hear our the actual situation from the documentation team leaders.
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