Develop
During this phase, initial discussions were held with stakeholders, including topic owners, subject matter experts, and the training department, to align on creating learning content and learn best practices. Thorough topic knowledge was obtained, utilizing hands-on practice for tool/application content and expert interviews for conceptual content. Content was structured to address key questions. Additionally, demos and hands-on exercises catered to visual learning, while quizzes and brain teasers reinforced auditive auditory learning. Real examples were shared to facilitate haptic learning. Instructor-led training details, including duration and participant numbers, were also determined.

Review
During this phase, learning content was validated through various aspects including relevance to the audience, balance between theory and exercise, and intermittent knowledge checks via quizzes. Reviewers, including topic owners, subject matter experts, and fellow trainers or learners, ensured accuracy, completeness, and logical grouping. They also added next steps for learners and addressed potential mistakes by documenting through tips and tricks documentation. Peer reviews facilitated an easy-to-follow flow and addressed varied audiences, while documenting common mistakes enhanced learner understanding.

Approve
Organizations rely on their learning departments to craft and execute learning strategies for employees, fostering career development. The involvement of the learning department ensures optimal learning content length and well-planned training durations with adequate breaks. For instructor-led training, the department facilitates quarterly session scheduling. Moreover, in certain regions, the learning content must undergo approval, overseen by the learning department. This process necessitates providing details such as the title, description, target audience, prerequisites, duration, and participant numbers for the learning content.

Announce
We identified suitable platforms for hosting learning content, ensuring easy access through the organization’s portal, digital libraries, or platforms like LinkedIn for generic concepts. Promotion of content availability followed, utilizing forums and mass emails to reach potential learners. Learners then register for instructor-led or self-paced sessions. Feedback from learners guides ongoing improvements, ensuring content relevance and accuracy. Regular revisions with topic owners and experts maintain content accuracy, keeping learners informed with up-to-date information.

How did we address the self-paced delivery mode?

We decided to deliver the learning content as both self-paced and instructor-led. When we delivered the instructor-led training, the session was recorded. Using a video editing tool, the entire recording was broken down to short videos not exceeding 5 minutes. Each video covers one specific task. This way, learners could complete the training at their own pace. At the end of the training, there were exercise modules shared with them for hands-on use. Later, the exercise results were evaluated, and feedback shared. This completes their learning circle.