TWT Mentorship: Doc Release Management Fair

Welcome

Tech Writer’s Tribe Mentorship Series brings you a unique Technical Documentation Release Management Fair. The online fair is divided into two events where you can benefit from eight presentations and a panel discussion of leaders.

  • Event 1: October 5, 2024 (Watch the Recording links at the bottom or on our YouTube Channel)
  • Event 2: November 9, 2024

Time: 10.30 AM-1.00 PM IST (On both days)

Important! To attend both events, you need to register only once.

On October 5, in five presentations, you can experience how different technical documentation teams have implemented multiple aspects of release management. Learn from their experiences shared as a mix of presentation and demo and make those a reality for you.

On November 9, you can benefit from three presentations and a panel discussion of leaders.

The topics range from using SAFe in DDLC, challenges and solutions implemented to streamline the workflow and overall release process.

Learn from the speakers representing different companies when they share their success stories.

Recording will be provided to those who register.

About the Doc Release Management Fair

Schedule

Event 1 (Oct 5): The Experts and Their Sessions

The Presenter: Smita Ashok
Current Role: Senior Technical Writer, Zuora

The Topic

From chaos to clarity – Demystifying the Release Management Process

About the Session

Want to know how you can manage release work for technical documentation team? Join the session to learn in detail.

Key takeaways

  • What is release management
  • Tools Used
  • Stakeholder management
  • Release Versioning
  • Documenting fixes

 

About the Presenter

I am an enthusiastic and dedicated Technical Writer with a career spanning over 10 years.

I am a person who pays close attention to what I read and asks a lot of questions. I feel
comfortable asking a colleague little things I don’t get a hang of.

I believe there’s a hidden
benefit to ignorance: If by the end of my writing, I can understand something complex, I am
fairly certain my audience will understand it too.

In my career, I’ve worked with all kinds of companies: startups, medium-sized businesses
and international corporations.

No matter what I do, I love coming up with new ideas,
concepts, and strategies.

Connect on LinkedIn

The Presenter: Rakesh Pillay
Current Role: Associate Documentation Lead at Lionbridge

The Topic

Release Notes: Process, Challenges and Solutions

About the Session

With most of the technical documentation teams being entrusted with preparing Release Notes, it becomes important to follow a process to work on it. Join the session to learn more in detail.

Key Highlights

  • The complete process
  • ⁠Challenges at different stages
  • Solutions applicable
  • ⁠Best practices

 

About the Presenter

A seasoned Technical Writer with 13 years of experience, specializing in user-end documentation and video creation.
Currently, serving in a Documentation Lead role, leveraging extensive expertise in managing documentation projects, guiding teams, and ensuring the delivery of high-quality content.

With strong project management abilities, he is adept at coordinating with cross-functional teams and ensuring timely delivery of documentation projects.

His proficiency in Jira and GitHub enables him to effectively collaborate with developers and track changes throughout the release process.

Connect on LinkedIn

The Presenter: Swarnalatha Gopalsamy
Current Role: Technical Writer at GreyOrange

The Topic

The Release Process for Technical Documentation

About the Session

Want to learn the practical steps to enhance the release process for technical documentation?
Join the session to learn in detail.

Key takeaways

  • Efficient management of Release Notes and Feature Documentation
  • Overcoming common challenges in the release cycle
  • Tools and methodologies to improve collaboration and consistency
  • Real-world examples of how these strategies improved efficiency and clarity

 

About the Presenter

With over 20 years of experience as a medical language specialist and technical writer, I have honed my skills in creating clear and concise documentation that bridges the gap between complex technical details and user-friendly content.

Currently, I’m a technical writer at GreyOrange, where I’ve been deeply involved in crafting Release Notes and collaborating with cross-functional teams to enhance our documentation process.

My journey from the medical domain to the world of technical writing has equipped me with a unique perspective, enabling me to approach challenges with creativity and precision.

Connect on LinkedIn

Event 1 (Oct 5): The Experts and their Sessions

The Presenter: Janeera D A

Current Role: Senior Technical Document Writer at Kovai.co

The Topic

Streamlining the workflow

About the Session

In any release process, planning should begin several sprints in advance. Every organization has unique requirements and workflows, so there is no one-size-fits-all solution.

Understanding your organization’s specific needs and designing a release documentation process that aligns with them is crucial.

Through my experience in different organizations, I’ve learned that setting up an effective documentation release process often involves some trial and error.

In this session, I’ll share what worked well and the challenges I encountered while refining the process across various environments, and the tools I used.

 

About the Presenter

Janeera is a seasoned professional in technical communication, with expertise spanning technical writing, UX writing, research writing, patent writing, and proposal writing. Her extensive experience positions her to manage an organization’s full spectrum of documentation needs, from authoring software manuals and release notes to developing e-learning courses, marketing content, and more.

With a PhD in brain-computer interface and seven years of teaching experience in Engineering, she brings a unique ability to simplify complex technical information, making her an invaluable asset to any team.

Connect on LinkedIn

The Presenter: Gladys Daniel

Current Role: Documentation Manager, Velocix

The Topic

SAFe in DDLC

About the Session

Want to learn how the documentation team is working in SAFe? Join the session for details.

Key Takeaways: 

  • Brief understanding of SAFe practices
  • Walkthrough of DDLC with SAFe implementation
  • Challenges & Solutions
  • Evolution of an effective Documentation process

 

About the Presenter

A highly motivated enthusiast, skilled in creating comprehensive documentation and managing scrum teams efficiently as a Scrum Master, successfully implementing SAFe practices to enhance team collaboration and productivity.  Aligning the technical documentation process with agile methodologies and aligning with the organizational goals elevated the team’s strategic value and impact.

In addition to the responsibilities of a Technical Writer, capitalizing on opportunities to upscale along with the team, and challenging the status quo have been the driving force for continuous growth and innovation in a rapidly evolving IT industry. One such initiative is establishing a centralized Docs Portal serving as a single point of reference for internal and external users, which was highly appreciated.

Connect on LinkedIn

Event 2 (Nov 9): The Experts and their Sessions

The Presenter: Apurva Bhide
Current Role: Senior Technical Writer at Red Hat

About the Presenter

I graduated from Pune University, where I earned my Bachelor’s in Engineering degree, specializing in Information Technology. My professional journey began at Red Hat as a Technical Writer intern, and today, I proudly work as a Senior Technical Writer, leading the documentation efforts for my team. I am a Red Hat Certified Engineer (RHCE) with 7 years of experience in the technical writing field.

Speaker at Multiple events

  • Red Hat’s DevConf at Boston, Red Hat’s QEcamp in Bangalore and virtually across Red Hat, the Summit at Sites APAC level.
  • Tech Writer’s Tribe conference in Pune and a lightning talk at the WTD Australia conference

When I’m not working, you’ll find me capturing moments with my camera, exploring new cuisine, or enjoying hockey matches while remembering my days as a hockey player.

Connect on LinkedIn

The Presenter: Ashwin Mehendale
Current Role: Technical Writer at Red Hat

About the Presenter

I hold an MSc degree in Computer Applications from Symbiosis International University (SIU).
I’ve been a technical writer with Red Hat for just over five years. My contributions have primarily
been in middleware.

I am a Red Hat Certified System Administrator (RHCSA). I am passionate about technical
writing in general and Docs as Code in particular. I also like to dabble in coding from time to
time. I also love to go on long cycle rides.

 

Connect on LinkedIn

The Topic

Bridging the gap through Product Documentation for customer success

About the Session

Throughout the release cycle, documentarians can help foster a healthy collaboration among developers, quality engineers, and customer-facing teams by being the customer advocate. Each engineering function understands a customer’s requirement from their point of expertise. Technical writers can consolidate these requirements to create a clear and comprehensive user journey.

In this talk, we will demonstrate how one team, composed of diverse stakeholders, works towards one common goal: customer success. Customer success is the key to sustainable growth and product adoption.

Event 2 (Nov 9): The Experts and their Sessions

The Presenter: Narendra Gummaiah
Current Role: Senior Technical Writer at Mphasis

The Topic
Software Documentation Release Checklist

About the Session

The session helps you examine the requirements for a smooth release.

Key takeaways

  • How to avoid last-minute hiccups
  • How to effectively manage release challenges

 

About the Presenter

An experienced, adaptable, and collaborative technical writer with 14 plus years of experience in different domains producing single-sourced documentation into various output formats with experience in mentoring writers.

Connect on LinkedIn

The Presenter: Tabah Baridule Martins
Current Role: Product Analyst at Cloudnotte

The Topic
Tech Docs Release process in an Agile work environment

About the Session

During my projects, while working with other teams, I created a release checklist to guide our release and with that, I documented and released my tech doc within the design sprint.


In the session, I will be sharing my experience of working in an Agile environment and what worked positively for multiple products.

Key Highlights:

  • How to write tech docs within a sprint
  • How to collaborate with product stakeholders for information accuracy
  • How to work with codes

 

About the Presenter

Technical Writer and Docs Engineer; I build reusable documentation to establish effective communication between teams and customers.

Connect on LinkedIn

Event 2 (Nov 9): Panel Discussion of Leaders

Topic: Documentation Release Management – The Future Ahead

Participants: Technical Documentation Leaders

View Recordings (Oct 5-All Sessions)

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TWT Doc Release Fair
Register for the twin events on October 5 and November 9, 2024

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