Editor’s Note

The Ethical Concerns Related to Artificial Intelligence

As Artificial Intelligence or AI is prevailing its presence in almost every sector, Technical Documentation is also using it to generate different kinds of text-based documents. But the ethical concerns related to AI is a debatable topic.

In the early years of IT evolution, when people were struggling with fixing codes and creating platforms for some serious official work, they never thought of a day when a 3-year-old kid would switch on the light with the help of Artificial Intelligence or AI.

The human revolution happens so fast due to humans’ abilities for reasoning, problem-solving, and learning things. To advance these exceptional features of mankind, humans created AI, a simulation technology of human intelligence.

AI reduces complications and human efforts with automation; as a result, AI adoption has increased in the last few years. According to IBM’s Global AI Adoption Index 2022, 57% of IT professionals in India report that their organisation has actively deployed AI in their business, and over a quarter (27%) indicate that their organisation is exploring the use of AI.*

With the advancement of AI usage in almost every sector of today’s world, ethical concerns are also rising. Is AI protecting human data, or is the security of the users at stake?

A few months ago, when OpenAI launched ChatGPT, an AI chatbot that creates human-like conversational dialogue, most companies sighed with relief about creating content. They thought there was no more dependency on the third-party vendor. But, what they forgot, scientific loopholes can create riskier conditions than human errors. The AI world was shaken when, on May 3, 2023, AI ‘godfather’ Geoffrey Hinton quit Google to create awareness about the dangers of generative AI. Just before this announcement, Samsung banned the use of ChatGPT. Before this, JPMorgan, Bank of America, and Citigroup also restricted ChatGPT for security reasons. If companies take the necessary measures to improve data security, then with time we can all see whether AI is a boon or a bane.

*Source AI in 2023 by IBM

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