Introduction to Technical Writing

Video Learning Session
 
This module is available only to the participants of the Technical Writing Fundamentals Course (Complete Course).
 
Experience life as a Technical Writer and understand the key concepts required to become one.
 
The 2-day course module helps you build your understanding of one of the most sought-after professions and start your career as a technical writer. In this module, we cover some of the basic overview of key requirements for a technical writer.
 
The course also covers information about Templates and Style guides required for Technical Writers.
 
  • DATES: July 25-26, 2026
  • Time: 2.30-5.30 PM IST (Both days)
For other modules, see TWT Weekend Modules.

IMPORTANT!! Those who have registered for Technical Writing Fundamentals course should not register separately for this Module.

Inclusion in the Course

  • Session = 6 hours in 2 days 
  • Helpline = Trainers available to help outside the session duration
  • TWO project activities during the session for participants
  • Reference toolkit for future usage
  • Participation Certificate

Who Should Attend!

  1. All who want to start a career as a professional Technical Writer.
  2. All who want to switch their career from another profession to technical writer
  3. All who want to develop the skills of a technical writer.
  4. All who want to understand the technical documentation field.

Curriculum

Day 1: Curriculum with Project

Introduction to Technical Documentation and Technical Writing

  • What is Technical Documentation
  • Industry and Domains using Technical Documentation
  • Key components of Technical Documentation
  • Who is a Technical Writer?
  • Key Skills Required
  • Types of documentation:
    • User documentation
    • Technical documentation
    • API & developer documentation
    • Internal documentation
  • Roles & career paths in documentation
  • Global job market & expectations

Day 1: DDLC and Graphics

Software Development Basics for Writers
Key Topics

  • Software development lifecycle (SDLC)
  • Agile & Scrum for documentation teams
  • Understanding DDLC

Creating Clear Visuals: Diagrams, Screenshots, and Designs with SnagIt, Draw.io & Canva 

By the end of the workshop, participants will be able to:

  • Capture and annotate screenshots using SnagIt
  • Create structured diagrams and workflows using Draw.io
  • Design polished visuals and presentations using Canva
  • Combine outputs from all three tools into professional visuals

Day 2: Agile with JIRA for Doc Project Management 

The 1-day module helps you understand deliver documentation projects.  In this module, we explain in detail DDLC and it’s relation with SDLC, how to work in an Agile project, working with SMEs, understanding product documentation and audience analysis, creating documentation plans, checklists, time assessment, and task management.
Tool used: JIRA
For details, see Agile Module

Hands-on

  • Analyze real documentation from leading tech companies
  • Work on a document to know how a technical writer works

Map documentation to SDLC stages

About the Instructor

Punit Shrivastava
Having trained more than 1000+ professionals in the field of technical documentation, he helps others develop practical skills so that all can earn jobs and respect on their own.

He has been mentoring and helping the technical writing community for a long time. He prefers sharing knowledge and learning with a focus on building a skilled community. He has 23+ years of experience in writing that spreads across writing for English daily, The Asian Age, and 20+ years of experience in technical documentation.

He has led multiple technical documentation teams as Manager and Director. He has been instrumental in setting up new documentation websites, implementing new processes, setting up documentation teams, and getting Technical Documentation teams an EQUAL value in the Company environment.

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