05 Oct Technical Documentation Tools Workshops
Summary
As part of the Technical Documentation Workshops during the Technical Writing Certificate course, TWT helps you get started with multiple authoring tools. For the current batch, our experienced trainers will help you learn the following:
- Feb 28-Mar 1 (2026): MadCap Flare (A 2-day workshop) – Join Full Course of 3 weeks)
- Mar 7 (2026):Creating Visuals using three tools: SnagIt, Draw.io, and Canva
- Mar 8 (2026): Confluence Workshop
- Mar 14-15 (2026): Camtasia (Creating Videos)
Timing: 2.30-5.30 PM IST
IMPORTANT!! Those who have registered for Technical Writing Fundamentals course should not register separately for this Module.
This is part of the Technical Documentation Tools Workshops that TWT offers under the Technical Writing Fundamentals Certificate Course.
These workshops are useful for first-time users of a tool and help the participants get started with using the tool, creating multiple projects, and publishing the outputs.
You can register together for other weekend modules for technical writers: Click to Access
How to Register
Inclusions
- Reference toolkit for future usage (Not for Camtasia)
- Recording of all sessions for 3 months. (Annual Members get it for a minimum of 6 months)
- Participation certificate
Who Should Attend!
- All who want to learn how to create technical documentation projects using a specific tool.
- All who want to apply for jobs where experience of such concepts is required.
- All who want to create documentation projects or videos.
Feb 28-Mar 1: MadCap Flare Workshop by Shrutika Kalgutkar
Fee: INR 3000
In-session project with Workshop: Introduction to MadCap Flare and learning how to use the single-sourcing tool to create a new project and publish in the live practical session.
Introduction
- Introduction to MadCap Flare
- UI Walkthrough
- Input and Output Types
- A few concepts/terminologies
Environment
- Create projects using templates
- Folder structure and walkthrough
- Editing/Customizing the Home page
Authoring
- Adding topics
Structuring using Headings, Lists, Tables - Inserting Images and Videos
- Creating Links and Cross References
- Topic previews
Designing
- Creating Master ToC and section-wise ToCs
- HTML5: Using Master Pages to add common sections
- PDF: Using Page Layouts
- Preview changes
Publishing
- Setting up HTML5 and Print Targets
Building Output - Previewing Output
- Publishing Output
About the Trainer
Shrutika Kalgutkar
For the past 11 years, Shrutika has been making lives easy one piece of content at a time. She specializes in documenting products from scratch, revamping existing documentation sets, and UX writing.
She enjoys challenges and at her current organization, took it upon herself to migrate the entire documentation set consisting of 4 products to MadCap Flare from scratch. With MadCap Flare, she specializes in setting up doc environments, designing sites, creating styles and templates, and creating content.
Confluence Workshop by Mridula Menon
- Fee: INR 1500
- Date: Mar 7, 2025
Introduction
Explain what is a WIKI and how is it different from a CCMS.
Configuration
How to create an account and set up Confluence
Parts of a Confluence Page
- Explain the menu items
- Explain the add ons
- Explain the templates
Space
- Explain the purpose of Space
- Explain how to set up the Space as an admin
Pages
- Explain what are pages and how to structure them as per IA
- Explain various tools in pages
- Explain how to use the macros/add-ons
- Explain basics of Reporting
Labels
- What are labels
- How to structure labels.
- Basics of label management
SEO in Confluence
How does SEO work in Confluence
Templates
- How to use templates
- How to create templates
About the Trainer
Mridula Menon
Mridula is working as Senior Manager, Information Development at GreyOrange, Bengaluru. She is building and managing the Knowledge team that is responsible for bridging the gap between our products and its users. We are also committed to doing everything related to technical content that improves the CX.
She has extensive experience in using Confluence to create client-facing documentation sites and content.
Mar 8: Creating Clear Visuals: Diagrams, Screenshots, and Designs with SnagIt, Draw.io & Canva
Registration Open
Fee: INR 1500 / USD 25
Duration: 3 Hours
Audience: Beginners to intermediate users
Course Outline
Introduction & Visual Workflow Overview
Time: 15 minutes
When to use each tool:
- SnagIt: capture & annotate
- Draw.io: structure & logic
- Canva: design & presentation
- Example end-to-end visual workflow
SnagIt: Capturing & Annotating Images
Time: 45 minutes
Key Topics
- Screen, window, and scrolling captures
- Basic image editing tools
- Annotations: arrows, callouts, highlights, blur
- Exporting images for reuse
Hands-on Activity
- Capture a software screen
- Add step-by-step annotations
- Save for use in Canva or Draw.io
Draw.io: Creating Diagrams & Visual Structures
Time: 45 minutes
Key Topics
- Interface overview
- Flowcharts, process diagrams, and simple wireframes
- Using shapes, connectors, layers, and alignment
- Exporting diagrams as images or PDFs
Hands-on Activity
- Create a simple process flow or system diagram
- Export the diagram for design enhancement
Canva: Designing Polished Visuals
Time: 45 minutes
Key Topics
- Canva design principles (layout, color, typography)
- Using templates for infographics, slides, and posters
- Importing images from SnagIt and Draw.io
- Adding icons, text, and branding
Hands-on Activity
- Combine a screenshot and diagram into one visual
- Create a clean infographic or slide
Integration & Best Practices
Time: 20 minutes
- Visual consistency across tools
- File formats and resolution tips
- Common mistakes to avoid
- Use cases: tutorials, reports, training materials, presentations
Conclusion
Time: 10 minutes
- Tool comparison cheat sheet
- Resources for further learning
Prerequisite
Ensure that you have installed the tool (that will be shared in the meeting invite) prior to attending the training.
Camtasia Workshop
Learn how to create Videos using Camtasia.
- Date: Mar 14-15, 2025
- Fee: INR 2500
Outline
- Start from scratch
- Working with images to add
- Working with text
- Using Audio
- Publishing output
Join one or multiple modules:
About the Trainer: Yuvaraj R
10+ years of technical writing experience in multiple domains such as Cloud, Agile, Software Product documentation, e-learning, Finance, etc.
Good knowledge on e-learning tools and have hands-on experience on multiple tools such as Camtasia, Captivate, Adobe Premiere Pro, Articulate 360,etc.
Likes exploring latest tools in technical documentation and always in search of simplifying complex processes in documentation to end-users.
Tools Expertise
- Madcap Flare
- Robohelp
- WordPress
- Jira
- Confluence
- LucidChart
- Publisher
- Adobe InDesign
Interests
- Technology
- Photography
- Video Editing
- Freelance work
Sachin
Posted at 11:55h, 09 FebruaryIs account transfer or any other option available for payments in India?
K_admin
Posted at 19:12h, 09 FebruaryYes. Please ping/call +91 7337332587.